/* Phase 4 CRM + Finance */
.kaw4-thread{display:grid;gap:10px;margin:14px 0}.kaw4-msg{border:1px solid #e1e6ea;border-radius:10px;padding:12px;background:#fff}.kaw4-msg.agent{border-right:4px solid #00aba7}.kaw4-msg.customer{border-right:4px solid #0f173f}.kaw4-msg.internal{background:#fff8e8;border-color:#efd59b}.kaw4-msg strong,.kaw4-msg small{display:block}.kaw4-msg small{color:#6b7280;margin-top:3px}.kaw4-msg p{margin:8px 0 0;white-space:normal}.kaw4-settlement-stats{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:9px;margin:14px 0}.kaw4-settlement-stats>div{border:1px solid #e0e6eb;border-radius:10px;padding:12px;background:#fbfcfd}.kaw4-settlement-stats span,.kaw4-settlement-stats strong{display:block}.kaw4-settlement-stats span{font-size:12px;color:#6b7280}.kaw4-settlement-stats strong{margin-top:5px;color:#0f173f}.kaw4-help{color:#6b7280;font-size:13px}.kaw4-withdraw-pay{display:grid;gap:5px;min-width:220px}.kaw4-withdraw-pay input{max-width:240px}.kaw4-support-form{margin-bottom:25px}@media(max-width:1050px){.kaw4-settlement-stats{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:600px){.kaw4-settlement-stats{grid-template-columns:1fr}}