:root{--kaw41-navy:#0f173f;--kaw41-teal:#00aba7;--kaw41-green:#026632;--kaw41-border:#dfe5e9;--kaw41-bg:#f6f8fa}
.kaw41-account-card{margin:18px 0;padding:16px;border:1px solid var(--kaw41-border);border-radius:12px;background:#fff;display:flex;gap:10px;align-items:center;flex-wrap:wrap}.kaw41-account-card strong{color:var(--kaw41-navy)}.kaw41-account-card span{color:#65707b;flex:1;min-width:220px}
.kaw41-chat,.kaw41-chat *{box-sizing:border-box}.kaw41-chat{position:fixed;left:22px;bottom:22px;z-index:9999999;font-family:inherit}.kaw41-launch{border:0;border-radius:999px;background:var(--kaw41-navy);color:#fff;padding:12px 16px;box-shadow:0 8px 28px rgba(15,23,63,.25);display:flex;align-items:center;gap:8px;cursor:pointer}.kaw41-launch span{font-size:20px}.kaw41-window{position:absolute;left:0;bottom:58px;width:360px;max-width:calc(100vw - 28px);height:540px;max-height:72vh;background:#fff;border:1px solid var(--kaw41-border);border-radius:18px;box-shadow:0 18px 60px rgba(15,23,63,.2);overflow:hidden}.kaw41-window>header{background:var(--kaw41-navy);color:#fff;padding:15px;display:flex;justify-content:space-between;align-items:flex-start}.kaw41-window>header strong,.kaw41-window>header small{display:block}.kaw41-window>header small{opacity:.75;margin-top:3px}.kaw41-x{border:0;background:transparent;color:#fff;font-size:25px;cursor:pointer}.kaw41-actions{display:grid;grid-template-columns:1fr 1fr;border-bottom:1px solid var(--kaw41-border)}.kaw41-actions button,.kaw41-actions a{border:0;background:#fff;padding:11px;text-align:center;color:var(--kaw41-navy);text-decoration:none!important;font-weight:700;cursor:pointer}.kaw41-actions .active{color:var(--kaw41-teal);border-bottom:2px solid var(--kaw41-teal)}.kaw41-prechat{padding:18px;display:grid;gap:10px}.kaw41-prechat p{margin:0 0 4px}.kaw41-prechat input,.kaw41-send textarea{width:100%;border:1px solid #d6dde2;border-radius:9px;padding:10px;background:#fff}.kaw41-start,.kaw41-send button{border:0;border-radius:9px;background:var(--kaw41-teal);color:#fff;padding:11px 14px;font-weight:800;cursor:pointer}.kaw41-chatbody{height:calc(100% - 102px);display:grid;grid-template-rows:1fr auto auto auto}.kaw41-messages{padding:14px;overflow-y:auto;background:var(--kaw41-bg);display:flex;flex-direction:column;gap:9px}.kaw41-bubble{max-width:86%;padding:10px 12px;border-radius:13px;white-space:pre-wrap;line-height:1.6;font-size:14px}.kaw41-bubble.customer{align-self:flex-start;background:var(--kaw41-navy);color:#fff;border-bottom-right-radius:4px}.kaw41-bubble.bot,.kaw41-bubble.agent,.kaw41-bubble.system{align-self:flex-end;background:#fff;border:1px solid var(--kaw41-border);color:#1f2937;border-bottom-left-radius:4px}.kaw41-bubble.agent{border-right:3px solid var(--kaw41-teal)}.kaw41-bubble.system{font-size:12px;color:#69727c}.kaw41-bubble small{display:block;opacity:.65;margin-top:4px;font-size:10px}.kaw41-status{padding:5px 12px;color:#68737c;font-size:11px;background:#fff}.kaw41-send{display:grid;grid-template-columns:1fr auto;gap:8px;padding:9px;background:#fff;border-top:1px solid var(--kaw41-border)}.kaw41-send textarea{resize:none}.kaw41-end{border:0;background:#fff;color:#8a4750;padding:8px;cursor:pointer;font-size:12px}.kaw41-support-login{border:1px solid var(--kaw41-border);border-radius:12px;padding:22px;background:#fff}
.kaw41-admin-tabs{display:flex;gap:8px;margin-bottom:15px;flex-wrap:wrap}.kaw41-admin-tabs a{padding:9px 14px;border:1px solid #dbe2e7;border-radius:9px;text-decoration:none!important;color:var(--kaw41-navy)!important;background:#fff}.kaw41-admin-tabs a.active{background:var(--kaw41-navy);color:#fff!important;border-color:var(--kaw41-navy)}.kaw41-status{display:inline-block;border-radius:999px;padding:5px 8px}.kaw41-status.waiting_agent{background:#fff1d5;color:#8a5b00}.kaw41-status.active{background:#e7f7f5;color:#08726e}.kaw41-status.closed{background:#eef1f3;color:#68717a}.kaw41-admin-thread{display:grid;gap:10px;margin:14px 0;max-height:520px;overflow-y:auto;background:#f7f9fa;padding:12px;border-radius:12px}.kaw41-admin-msg{border:1px solid #e1e6ea;border-radius:10px;padding:12px;background:#fff}.kaw41-admin-msg.customer{border-right:4px solid var(--kaw41-navy)}.kaw41-admin-msg.agent{border-right:4px solid var(--kaw41-teal)}.kaw41-admin-msg.bot{border-right:4px solid #83909a}.kaw41-admin-msg strong,.kaw41-admin-msg small{display:block}.kaw41-admin-msg small{color:#77818a;margin-top:3px}.kaw41-admin-msg p{margin:8px 0 0}.kaw41-admin-actions{display:flex;gap:8px;margin-top:12px;flex-wrap:wrap}.kaw41-faq-grid{display:grid;grid-template-columns:minmax(280px,.85fr) minmax(0,1.7fr);gap:16px}.kaw41-faq-grid .kawops-panel{margin:0}
@media(max-width:760px){.kaw41-chat{left:12px;bottom:12px}.kaw41-window{width:calc(100vw - 24px);height:70vh}.kaw41-faq-grid{grid-template-columns:1fr}}


/* v2.4.2 - professional animated chat launcher */
.kaw41-chat{pointer-events:none!important}
.kaw41-chat .kaw41-launch,.kaw41-chat .kaw41-window{pointer-events:auto!important}
.kaw41-launch{
  position:relative!important;width:62px!important;height:62px!important;min-width:62px!important;min-height:62px!important;
  padding:0!important;border:0!important;border-radius:50%!important;background:linear-gradient(145deg,var(--kaw41-teal),#078b91)!important;
  color:#fff!important;display:grid!important;place-items:center!important;cursor:pointer!important;
  box-shadow:0 10px 28px rgba(0,171,167,.34),0 4px 10px rgba(15,23,63,.18)!important;
  isolation:isolate!important;transition:transform .22s ease,box-shadow .22s ease!important;
}
.kaw41-launch:hover{transform:translateY(-3px) scale(1.04)!important;box-shadow:0 14px 34px rgba(0,171,167,.42),0 5px 14px rgba(15,23,63,.2)!important}
.kaw41-launch:active{transform:scale(.96)!important}
.kaw41-chat-icon{width:31px;height:31px;fill:currentColor;display:block;position:relative;z-index:3}
.kaw41-launch-dot{position:absolute;z-index:4;top:5px;right:5px;width:12px;height:12px;border-radius:50%;background:#27c66f;border:2px solid #fff;box-shadow:0 1px 5px rgba(0,0,0,.18)}
.kaw41-launch-ring{position:absolute;inset:-7px;border:2px solid rgba(0,171,167,.42);border-radius:50%;z-index:0;animation:kaw41Attention 2.8s ease-out infinite}
.kaw41-chat:not(.is-open) .kaw41-launch{animation:kaw41Float 3.4s ease-in-out infinite}
.kaw41-chat.is-open .kaw41-launch-ring,.kaw41-chat.is-open .kaw41-launch{animation:none!important}
@keyframes kaw41Attention{0%{opacity:.85;transform:scale(.82)}55%,100%{opacity:0;transform:scale(1.34)}}
@keyframes kaw41Float{0%,100%{transform:translateY(0)}50%{transform:translateY(-5px)}}
.kaw41-window[hidden]{display:none!important}
.kaw41-window:not([hidden]){display:block!important;animation:kaw41WindowIn .2s ease-out both}
@keyframes kaw41WindowIn{from{opacity:0;transform:translateY(10px) scale(.97)}to{opacity:1;transform:none}}
@media (prefers-reduced-motion:reduce){.kaw41-launch,.kaw41-launch-ring,.kaw41-window{animation:none!important;transition:none!important}}
@media(max-width:760px){.kaw41-launch{width:56px!important;height:56px!important;min-width:56px!important;min-height:56px!important}.kaw41-chat-icon{width:28px;height:28px}}


/* v2.4.3 - support conversation identity + restart */
.kaw41-prechat input[type="tel"]{width:100%;border:1px solid #d6dde2;border-radius:9px;padding:10px;background:#fff;direction:ltr;text-align:right}
.kaw41-bubble-name{display:block;font-size:12px;margin-bottom:4px;font-weight:800;opacity:.9}
.kaw41-end.is-new-chat{background:#eef9f7;color:#08726e;font-weight:800}
.kaw41-agent-identity{margin:0 0 12px;padding:10px 12px;border-radius:9px;background:#eef9f7;color:#0f173f;border-right:3px solid var(--kaw41-teal)}
.kaw41-closed-admin,.kaw4-closed-note{margin:12px 0;padding:11px 13px;border-radius:9px;background:#f4f6f8;color:#56616b}


/* v2.4.5 - safe chat controls fix (keeps original layout) */
.kaw41-window{overflow:hidden!important}
.kaw41-window>header{position:relative!important;z-index:12!important}
.kaw41-x{
  display:flex!important;align-items:center!important;justify-content:center!important;
  position:absolute!important;top:9px!important;left:10px!important;right:auto!important;
  z-index:30!important;width:34px!important;height:34px!important;min-width:34px!important;
  padding:0!important;margin:0!important;border:0!important;border-radius:50%!important;
  background:rgba(255,255,255,.14)!important;color:#fff!important;font-size:25px!important;
  line-height:1!important;cursor:pointer!important;visibility:visible!important;opacity:1!important
}
.kaw41-x:hover{background:rgba(255,255,255,.24)!important}
.kaw41-chatbody{
  height:calc(100% - 102px)!important;
  min-height:0!important;
  display:grid!important;
  grid-template-rows:minmax(0,1fr) auto auto auto!important;
  overflow:hidden!important
}
.kaw41-messages{min-height:0!important;overflow-y:auto!important}
.kaw41-status{display:block!important;flex:none!important}
.kaw41-send{flex:none!important}
.kaw41-end{
  display:block!important;visibility:visible!important;opacity:1!important;
  width:100%!important;min-height:42px!important;flex:none!important;
  position:relative!important;z-index:8!important;margin:0!important;padding:10px 14px!important;
  border:0!important;border-top:1px solid var(--kaw41-border)!important;
  background:#fff!important;color:#8a4750!important;font-size:13px!important;font-weight:800!important;
  text-align:center!important;cursor:pointer!important
}
.kaw41-end.is-new-chat{background:#eef9f7!important;color:#08726e!important}


/* v2.4.6 - definitive chat footer layout fix */
.kaw41-window:not([hidden]){
  display:grid!important;
  grid-template-rows:auto auto minmax(0,1fr)!important;
  overflow:hidden!important;
}
.kaw41-window>header{min-height:0!important}
.kaw41-actions{min-height:0!important}
.kaw41-chatbody{
  height:auto!important;
  min-height:0!important;
  display:grid!important;
  grid-template-rows:minmax(0,1fr) auto auto auto!important;
  overflow:hidden!important;
}
.kaw41-messages{min-height:0!important;overflow-y:auto!important}
.kaw41-status{display:block!important;min-height:29px!important;padding:7px 12px!important}
.kaw41-send{min-height:0!important}
.kaw41-end{
  display:block!important;
  visibility:visible!important;
  opacity:1!important;
  width:100%!important;
  min-height:44px!important;
  padding:11px 14px!important;
  margin:0!important;
  position:relative!important;
  inset:auto!important;
  z-index:20!important;
  border:0!important;
  border-top:1px solid var(--kaw41-border)!important;
  background:#fff!important;
  color:#8a4750!important;
  font-size:13px!important;
  font-weight:800!important;
  text-align:center!important;
  cursor:pointer!important;
}
.kaw41-end.is-new-chat{
  background:#eef9f7!important;
  color:#08726e!important;
}